Hotel SS Palace – Privacy Policy

Effective Date: April 2025

Hotel SS Palace, located in Rameswaram, values your privacy. This Privacy Policy outlines how we collect, use, protect, and manage your personal data when you visit our hotel or interact with us online.

1. Information We Collect

We may collect personal information when you:

Make a reservation via phone or our official channels
Fill out forms or provide data in person or online
Use our free Wi-Fi or other digital services
Communicate via email, WhatsApp, or social media

Data collected may include:

Your full name, phone number, and email
Government ID at check-in (as per regulations)
Payment details (secured and encrypted)
Browser or device data via cookies for analytics

2. How We Use Your Information

Your information helps us:

Process bookings and send confirmations
Provide updates about your stay
Enhance your guest experience
Share offers or local updates (only with your consent)
Improve our website, service quality, and communication

3. Data Protection and Security

We take privacy seriously and ensure:

SSL-encrypted payment gateways
Limited access to sensitive data
Regular internal audits and data protection systems

We never sell or share your personal information with unauthorized third parties.

4. Cookie Policy

Our website may use cookies to enhance performance and user experience. You can disable cookies via your browser settings at any time.

5. Third-Party Services Disclaimer

We may use secure third-party services (e.g., analytics or payment platforms). However, Hotel SS Palace is not responsible for bookings made via unofficial websites or contact numbers.

Important: To ensure your booking is genuine, please use only our official contact:

Email: hotelssgrand@gmail.com
Phone: +91 97891 77129

We are not liable for bookings or communications made via unofficial sources.

6. Your Rights

You have the right to:

Access your personal data
Request corrections or updates
Opt out of marketing communications
Request deletion of your data (as per legal guidelines)

For privacy-related inquiries, contact us at hotelssgrand@gmail.com or call +91 97891 77129.

7. Policy Updates

This privacy policy may be updated from time to time. Any changes will be posted here with the updated effective date. Please check back periodically.

8. Contact Us

If you have questions about this policy or need to verify the legitimacy of any communication in the name of Hotel SS Palace, please reach out:

Hotel SS Palace
Rameswaram, Tamil Nadu, India
📞 +91 97891 77129
📧 hotelssgrand@gmail.com